This page is updated regularly. It was last updated on 11/10-2022
Data controller
HUGIN EXPERT’s data controller is HUGIN EXPERT A/S
Contact details
HUGIN EXPERT A/S
Gasværksvej 5, 9000 Aalborg
Denmark
Phone: +45 96550790 – Email: GDPR@hugin.com
Personal data
When you obtain a quote, enter into a contract or purchase agreement with HUGIN EXPERT, subscribe to our newsletter, contact HUGIN by email or telephone or download our demo version HUGIN LITE, we collect the following personal data about you: Name, address, phone number, email.
We record this personal data for the purpose of delivering goods to you.
Personal data is registered with HUGIN EXPERT and stored for ten years after latest contact unless you give active consent for us to store your data for longer or for the duration of an active HUGIN license.
Information provided to HUGIN EXPERT is not sold in any way to third parties, and we do not record any sensitive personal data in our customer systems.
Sensitive data at payment
Entering your debit/credit card information for online payment always happens on an encrypted page, just as the transmission of the data is encrypted (according to the requirements of PBS). HUGIN EXPERT never has access to your sensitive debit/credit card information.
Newsletter and download of HUGIN demo
Signing up for our newsletter and downloading our demo version HUGIN Lite is completely voluntary. When you subscribe to our newsletter or download HUGIN Lite, you agree to our processing of your data in accordance with this privacy policy.
If you are subscribed to our newsletter you can at any time opt out and request that we delete your personal data.
Declaration of consent
As a new customer with HUGIN EXPERT you will receive a consent form. You can have the form resent or change your consent by contacting HUGIN EXPERT at: gdpr@hugin.com.
Rights of data subjects
When registered with HUGIN EXPERT, you always have the right to object to your registration. You also have the right to know what the data is recorded about you or request changes to it. If the data being processed about you is incorrect, you are entitled to have it corrected or deleted. Inquiries about this can be made to: gdpr@hugin.com or (+45) 96550790. If you wish to complain about our processing of your personal data, you can also contact The Danish Data Protection Agency.
Data collection
If you provide HUGIN EXPERT with personal data, we will store this data about you and use it to respond to your enquiries, for marketing and market research purposes, customer service, sales analysis and to contact you according to your contact preferences.
- You provide us with the data when you register, use our site or request a service.
www.hugin.com may also contain links to other sites run by HUGIN EXPERT’s collaborators, other affiliated companies or social media. When you click on links to third party sites like these, you should be aware that these sites have their own policies for the protection of personal data.
Data processing
If you have been registered as a customer with HUGIN EXPERT within the past 12 months or actively consented to the processing of your data, you should be aware that we collect, process and use your customer data for marketing and market research.
Cookies
Like many other website operators, we use a standard technology called “cookies” on our website. Cookies are a small information type that is stored by your browser on your computer’s hard drive. Read our policy here
Data Processing Agreements
HUGIN EXPERT has made data processing agreements with all our systems providers, IT partners and consultants.
Duty of documentation
HUGIN EXPERT provides all necessary documentation to the relevant authorities (the Danish Data Protection Agency).
Data Breaches
HUGIN EXPERT undertake to report breaches of personal data security to the data protection authority via virk.dk, without undue delay and within 72 hours of the controller becoming aware of the breach.
HUGIN EXPERT has prepared a contingency plan for data breaches.
Changes in policy on the protection of personal data
All future changes in our privacy policy will be published on this site. You should therefore regularly check our policy for any new regulations or amendments.
Privacy Policy for HUGIN Apps
Our Privacy Policy explains how we collect, use, and share information when you use the mobile app HUGIN (or its prototype HappPrototype).
The app HUGIN (or its prototype HappPrototype) does not collect or store any information.
This version of the Privacy Policy is effective starting December 1st, 2017.